top of page

Awkward Phone Calls

Writer's picture: Katie MendezKatie Mendez

“Hi, is this Katie?”


Gah. "Who's this?"


Phone calls to your donors are super important. Thank you calls. Check-ins. Invitations to renew support (fiscal year end is coming!).


You may be surprised how many people still "pick up the phone".


If you don’t already know the person you're calling, build trust from the start by saying who you are and what you're calling about.


“Hi, this [YOUR FULL NAME], calling from [YOUR ORG], is this Katie?”


“I’m calling today to…[BE SPECIFIC].” Then ask a question to get things started.


What other phone call tips have worked for you?

16 views0 comments

Recent Posts

See All

Marketing + Development = Magic

Marketing + Development = Magic But should they be done by the same person? I’ve had some energizing conversations with marketing folks...

Nonprofit Membership Programs

Nonprofit membership programs. To have or have not? A couple of thoughts: 1️⃣ They don’t work for every nonprofit. I started my nonprofit...

Who's 'allowed' to interact with donors?

What happens when all staff members are ‘allowed’ to interact with donors? And trained to do so with confidence? ✅ It supports the growth...

Comments


bottom of page